Latham Centers provides special education and therapeutic services for youth and adults on a residential campus in Brewster, MA. Latham had been trying to develop an expansion campus since acquiring a site seven years earlier, but numerous delays and failed financing efforts had stalled the project.
In the meantime, extreme overcrowding and outdated facilities at the main campus had reached almost unbearable levels, further complicated by the pandemic. The dedicated staff were doing their best to provide education and therapy, but they were overworked and under enormous stress. Uncertainty about when or how an expansion campus could provide relief made operational planning difficult and added to the stress.